We're Passionate about great hospitality
Our Mission
Our Approach
Our Mission
At Service Please!, we bring real-world hospitality expertise to the table. From resorts and restaurants to global events, street food and food manufacturing, our consultancy is powered by active industry leaders who provide practical, first-hand business and management guidance—helping clients elevate performance and drive lasting success.
Our Team
Our Approach
Our Mission
Our team is made up of experienced, highly skilled consultants who are driven to deliver outstanding results. Each project benefits from a wealth of industry knowledge, with hand-picked leaders chosen not only for their expertise, but for their unique ability to inspire, guide, and add lasting value to our clients.
Our Approach
Our Approach
Our Approach
Were passionate about great service, great food, great people and buzzing businesses.
There is no, 'one size fits all' consultancy approach in hospitality, so we'll work with you to create a tailored plan. unique to your business and specific requirements.
We're committed to success and are truly invested to seeing your business thrive.
wE'D love to help you drive your business to success
Training and Development
People Planning: HR advice and intervention
Training and Development
Training and Development is an absolute fundamental in our opinion and we LOVE to grow people, as well as businesses.
Business that invests in their people will ALWAYS see the benefit.
A positive culture, better retention and more satisfied customers are often the result of staff who feel enriched and empowered.
WE have an AWESOME training and development programme that is ready to be deployed amongst your team .
Financial Planning
People Planning: HR advice and intervention
Training and Development
We offer comprehensive financial planning services to help you achieve financial stability and long-term success.
We can start from the ground up with new businesses or offer a detailed P&L review for existing businesses who could deal with a fresh pair of eyes to review successes and shortfalls.
Looking to undertake a new project? Perhaps you're considering a change to your business model and wonder what it'll do to your bottom line? Lets discover that together.
People Planning: HR advice and intervention
People Planning: HR advice and intervention
People Planning: HR advice and intervention
We have HR trained consultants who can offer sound Human resource and recruitment planning advice.
Perhaps you're looking to add a unit, close another or would like to discover how a restructure could benefit your business? We can help with that.
We can also assist you with HR intervention if you feel that an impartial third person is important for an upcoming HR matter. Negotiation, Mediation, Conciliation and arbitration.
Sales Training
Marketing Strategy
People Planning: HR advice and intervention
Our sales training programmes will help you develop the skills necessary to maximize sales and grow your business.
Marketing Strategy
Marketing Strategy
Marketing Strategy
We provide customized marketing strategies tailored to your business needs, helping you reach your target audience and achieve your marketing goals.
Risk Assessment
Marketing Strategy
Marketing Strategy
Our comprehensive risk assessment services will help you identify potential risks and develop strategies to mitigate them, ensuring the long-term success of your business.
Compliance and Auditing
Executive Mystery Shopper
Compliance and Auditing
Food safety, health & safety, fire safety, financial compliance and licencing reviews. Our experienced operators and consultants can review your compliance with you- ready for any upcoming compliance audits- or simply to ensure that your team are up to date.
Customer Experience
Executive Mystery Shopper
Compliance and Auditing
We offer customized customer experience solutions to help you improve customer satisfaction, loyalty and retention.
Executive Mystery Shopper
Executive Mystery Shopper
Executive Mystery Shopper
With our executive mystery shopper programme, one of our consultants/ trusted hospitality colleagues will dine/ stay and experience your business first hand- as a customer, before submitting a detailed report of their visit/ stay. Our consultants will make productive recommendations that will make a difference to your organisation.
Lecturing and Coaching
Lecturing and Coaching
Executive Mystery Shopper
Our consultants are passionate about our industry and LOVE to share their experience and knowledge with students, groups of like minded professional, Area/ Unit teams and those looking in on our industry.
With a selection of interesting, engaging and interactive lectures at the ready, our people are ready to inspire yours.
Brand Creation
Lecturing and Coaching
Brand Creation
Looking to add a new brand to your portfolio?
We build amazing brands- tailormade with Bespoke Menus, unique branding, supply chain recommendations and a unique people plan to fit. We'll discuss your site with you to tweak your brand to perfectly accommodate your facility or need.
Menu Review
Lecturing and Coaching
Brand Creation
Lets check out your menu performance and highlight your Menu highs vs your menu lows.
Is it fully effective? Perhaps you're seeing lots of wastage or want to streamline your menu to reduce ticket time or win a new pool of customers at a particular time of day. We can assist you in ensuring that your menu works for you.
